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Article #223

Re: Can't print: "Before you can perform print-related tasks such as page setup or printing a document,

#223
From: Julian_Isitt
Date: Sun, 29 Mar 2009 17:32
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I think there may a double-bug. With Windows Vista Service Pack 2 (the now publicly accessible RTM escrow version that is expected to be released shortly), Adobe Reader 9.1 breaks the Windows printing subsystem especially when there is an on-the-fly form change in a .PDF document. It looks like Reader is generating a corrupted print file that blows up the Windows print spooler. Adobe Reader should not do this but perhaps more seriously Windows should be smart enough to avoid what looks like a memory overflow that certainly could portend a security vulnerability.

There appears to be no solution other than the very temporary one (i.e., until the next time an Adobe Reader-generated print job requests a form change) where a Windows administrator accesses the C:\Windows\System32\Spool\Printers folder, deletes the contents and restarts the Windows print spooler service.
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Subject: Re: Can't print: "Before you can perform print-related tasks such as page setup or printing a document, 
Message-ID: <3c05d259.18@webcrossing.la2eafNXanI>
Date: Sun, 29 Mar 2009 10:32:56 -0700
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