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Article #2318Cannot install Adobe Reader 9
From: benjamin_brancart
Date: Mon, 29 Dec 2008 08:54
Date: Mon, 29 Dec 2008 08:54
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2024 bytes
Hello, I have problem to install Adobe 9 on two Terminal Server. Windows 2003 French R2 SP2 with Office 2003 and all Microsoft Updates. Previous version of Adobe Reader was 8.1.3. When I install Adobe Reader 9, I have this error message (translated from french): "Program have not enough rights to access folder: c:\document and settings\all users\application data\adobe\acrobat\9.0. Impossible to install. Open an administrator session or contact your system administrator." Of course I'm Domain Admin. And I have access to the folder. I have try to manually create the folder 9.0 in c:\document and settings\all users\application data\adobe\acrobat\ and it gives me the error: "Error when creating the folder "c:\document and settings\all users\application data\adobe\acrobat\". I test with an other admin account, and with the "run as" command, same problem. I have test Adobe Reader 9 in english: same error: "Error 1303. This instsaller has insufficient privileges to access this directory: c:\document and settings\all users\application data\adobe\acrobat\9.0. The installation cannot continue. Log on as an administrator or contact your System administrator." It's very strange because now, I cannot reinstall Adobe Reader 8.1.3, or 7.1.0. Nothing happen when I click on the icon. I never have trouble on those servers to install/uninstall applications. And never have trouble to install Adobe 9. Any idea? I will make some searches about the #1303 error. Thanks
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X-Google-Thread: 10273d,435d93f16937fe8c,start X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: benjamin_brancart@adobeforums.com Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!newshub.sdsu.edu!webcrossing Newsgroups: adobe.reader Subject: Cannot install Adobe Reader 9 Message-ID: <59b760d7.-1@webcrossing.la2eafNXanI> Date: Mon, 29 Dec 2008 00:54:15 -0800 Lines: 36 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit