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Article #2365

Re: Cannot uninstall Adobe Reader 7.0.8...keep getting "Error 1402" message..

#2365
From: mansour
Date: Wed, 24 Dec 2008 11:44
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Hi Pat. During AdbRdr9.0/8.0/7.0 installation, when it reaches "Status: Removing system registered values" I get the error like this >>> Error 1402.Could not open key:HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{CA8A9783-280D-11CF-A24D-444553540000}\1.3. Verify that you have sufficient access to that key, or contact your support personnel.<<< and then everything rolls back. I also did remove every application related to Adobe from the Windows Clean Up tool (adobe air, adobe flash player, adobe writer,etc).

The error still the same when i try versions 9.0,8.0 or 7.0, but when i try 6.0, its installs Ok. This is the second time this is happening to me and the only way i fixed it the first time was by formatting my laptop. But i do not want to go thru all this backup/restore process again. Its just not worth it for one key.

Any ideas y this is happening?
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From: mansour@adobeforums.com
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Subject: Re: Cannot uninstall Adobe Reader
 7.0.8...keep getting "Error 1402" message..
Message-ID: <59b74320.9@webcrossing.la2eafNXanI>
Date: Wed, 24 Dec 2008 03:44:29 -0800
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