Re: Cannot uninstall Adobe Reader 7.0.8...keep getting "Error 1402" message..

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Article #2618

#2618

From: Neil_Sharma
Date: Mon, 15 Dec 2008 06:22

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Hi..I went ahead and ran the Windows Installer Cleanup Utility. I used it to remove "Adobe Reader 7.0.8." After doing this, I checked in "Add/Remove Programs" in the Control Panel to make sure that AR 7.0.8 was gone, and it thankfully was. Then I deleted the WICU, ran CCleaner's registry cleaner, rebooted, and tried to install Adobe Reader 9.0. When I tried this, I got the following error message (this occurred during the time when the installer was "writing system registry values"):

* ****ADOBE READER 9 INSTALLER INFORMATION Error 1402. Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{C523F39 F-9C83-11D3-9094-00104BD0D535}\ProgID.

Verify that you have sufficient access to that key, or contact your support personnel.*****

What should I do now? Do I need to do something about the "permissions" for this key?

Thanks to anyone with advice...

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Subject: Re: Cannot uninstall Adobe Reader
 7.0.8...keep getting "Error 1402" message..
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Date: Sun, 14 Dec 2008 22:22:47 -0800
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