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Article #2657

browser crashes when trying to install. Pls help me

#2657
From: viper12
Date: Mon, 15 Dec 2008 20:23
8 lines
1085 bytes
hi there. so heres the thing:
when i try to download acrobat reader the browser crashes (with the normal crash msg..)
the same thing happnes in IE6 and with Firefox. have done every thing i can think of: antivirus scan,canceld 3rd party appsm and extentions, sfc /scannow, and a full instalation repair...
this is the crash detail: AppName: iexplore.exe	 AppVer: 6.0.2900.2180	 ModName: user32.dll
ModVer: 5.1.2600.2180	 Offset: 0002ef68
this only happens when the acrobat instaler starts..
PLEASE help me..
thanks :)
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Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news.glorb.com!news2!newshub.sdsu.edu!webcrossing

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From: viper12@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news.glorb.com!news2!newshub.sdsu.edu!webcrossing
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Subject: browser crashes when trying to install. Pls help me
Message-ID: <59b74693.-1@webcrossing.la2eafNXanI>
Date: Mon, 15 Dec 2008 12:23:32 -0800
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