Unable to open pdf files using Internet Explorer and Adobe 9.1

Article View: adobe.reader

Article #266

#266

From: Keith_Kobayashi
Date: Mon, 23 Mar 2009 22:39

16 lines
1040 bytes

We are unable to open any/all pdf files in Internet Explorer 6 or 7 using Adobe Reader 9.1 on Windows XP SP2.

The error message is that IE has a problem and sorry for the inconvenience.

Clicking "OK" closes IE.

We did not have any issue with Adobe Reader 8.1.

What we did to date:
1. Uninstall Adobe Reader 9.1
2. Run Windows Clean Utility to remove any remnant of Adobe Reader 8
3. Re-install Adobe Reader 9.1

Any other suggestions?

Need to have this upgrade.

Technical Details

Message-ID: <59b86368.-1@webcrossing.la2eafNXanI>

Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!newshub.sdsu.edu!webcrossing

Show Full Headers

Complete Article Headers

X-Google-Thread: 10273d,6552956fb86fef87,start
X-Google-Attributes: gid10273d,domainid0,public,usenet
X-Google-Language: ENGLISH,ASCII-7-bit
From: Keith_Kobayashi@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!newshub.sdsu.edu!webcrossing
Newsgroups: adobe.reader
Subject: Unable to open pdf files using Internet Explorer and Adobe 9.1
Message-ID: <59b86368.-1@webcrossing.la2eafNXanI>
Date: Mon, 23 Mar 2009 15:39:15 -0700
Lines: 18
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit