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Article #3018Re: Error 1714, Installing Adobe Reader 9.0 = HEADACHE
From: Pat_Willener
Date: Tue, 02 Dec 2008 06:33
Date: Tue, 02 Dec 2008 06:33
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Are you saying that the problem exists on all 600 computers...? I don't think so. If an earlier version is correctly installed, and all uninstall information preserved, then the installer can uninstall the earlier version with no problems. If some uninstall information is missing (oftentimes caused by "registry cleaners" or other "cleaning" applications), then the only course of action may be the Windows Installer Cleanup Utility. Try it with a cleanly installed version 8.x, and you will see that the upgrade will work like a charm. :)
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X-Google-Thread: 10273d,d3660c104156fac4 X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: Pat_Willener@adobeforums.com Newsgroups: adobe.reader Subject: Re: Error 1714, Installing Adobe Reader 9.0 = HEADACHE Message-ID: <59b726bc.1@webcrossing.la2eafNXanI> Date: Mon, 1 Dec 2008 22:33:53 -0800 References: <59b726bc.-1@webcrossing.la2eafNXanI> Lines: 12 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!news.glorb.com!feeder.erje.net!news4us.nl!webcrossing