Article View: adobe.reader
Article #3422Re: AdbeRdr812_en_us.msi
From: carol_dibenedetto
Date: Tue, 18 Nov 2008 18:33
Date: Tue, 18 Nov 2008 18:33
32 lines
1825 bytes
1825 bytes
Hi Pat, I have followed all above suggestions. I am still unable to uninstall 8.1.2 and unable to install 9.0. I have Windows XP. Please advise, thank you. Here are the variety of error messages I have received to date: --- The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package AdbeRdr812_en_US.msi in the box below. Use source: < choices of 2 different paths, one is Documents & Settings, the other is Program Files > Error message from Windows Installer ! The path C:\Documents and Settings\Owner\LocalSettings\Application Data\Adobe\Updater5\Install\reader8rdr-en_US\AdbeRdr812_en_US.msi cannot be found. Verify that you have access to this location and try again, or try to find the installation package AdbeRdr812_en_US.msi in a folder from which you can install the product AdobeReader 8.1.2. --- Adobe Reader 9 Installer Information: Error 1714. The older version of Adobe Reader 9 cannot be removed. Contact your technical support group. ---- Searched C drive for AdbeRdr812_en_US.msi : "Search is complete. There are no results to display".
Technical Details
Message-ID:
<59b69ca5.10@webcrossing.la2eafNXanI>Path:
arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news.glorb.com!tudelft.nl!txtfeed1.tudelft.nl!news4us.nl!webcrossingReferences:
<59b69ca5.-1@webcrossing.la2eafNXanI>Show Full Headers
Complete Article Headers
X-Google-Thread: 10273d,12456895a55e3c6c X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: carol_dibenedetto@adobeforums.com Newsgroups: adobe.reader Subject: Re: AdbeRdr812_en_us.msi Message-ID: <59b69ca5.10@webcrossing.la2eafNXanI> Date: Tue, 18 Nov 2008 10:33:34 -0800 References: <59b69ca5.-1@webcrossing.la2eafNXanI> Lines: 42 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news.glorb.com!tudelft.nl!txtfeed1.tudelft.nl!news4us.nl!webcrossing