Re: Problem installing 9.0 and 9.1

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Article #351

#351

From: Maria.Tseng
Date: Tue, 17 Mar 2009 00:19

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Hi Folks,

Interesting thread that I would like to add to it. I have three problems:

Tried to install Reader 9.1 and got "network resource not available..." I searched my entire drive for .msp filetype, found zero such files. Hit 'cancel' on the error message and the installation proceeded and said 'completed succesfully.'

Despite this, Reader v.7.0.5 is still on my hard-drive. I did 'uninstall' from add/delete software but got the same error message about the missing .msp file and therefore cannot uninstall. So, installing v. 9.1 did not remove previous versions.

Now, I see on add/remove software that Reader v9.1 is 222 MB!!!!! Yikes! At the download page, it said it was only 41.9 MB. Is it really that big?

I will try the Windows Installer Cleanup Utility, but would appreciate any insight, advice, commiseration... :)

Thanks.

--Maria

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Subject: Re: Problem installing 9.0 and 9.1
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Date: Mon, 16 Mar 2009 17:19:54 -0700
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