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Article #3645

Re: Adobe 9 + Roaming Profiles + Administrator

#3645
From: John_Baio
Date: Fri, 07 Nov 2008 15:57
3 lines
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Does Abode have a time frame for a fix? I cannot apply these hacks (and yes thats what they are - no reasonably good IT group would implement them in production) in my environment to get one buggy application to work. I called support and all they did was direct me here and not give my any information or time frame on a potential fix. Oh yeah, I can also submit a feature request. Awesome.

This is absolutely horrible customer service. There was nobody I could talk to besides a level 1 tech and this forum, there was nobody to even tell me if and when a fix may be released. How am I supposed to go back to the business and tell them I cant upgrade our terminal service environment because of Acrobat? That is ridiculous. I cant even go to back to 8.0, because the PDF printer doesnt work on x64 systems, which is what I am using.
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From: John_Baio@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Adobe 9 + Roaming Profiles + Administrator
Message-ID: <59b5c646.2@webcrossing.la2eafNXanI>
Date: Fri, 7 Nov 2008 07:57:49 -0800
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