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Article #3739

Corrupt 7.0.5 cannot uninstall

#3739
From: Richard_Ogg
Date: Wed, 05 Nov 2008 19:13
7 lines
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I've a corrupt Adobe Reader 7.0.5 that cannot be uninstalled because I also do not have the file ADobe Reader 7.0.msi on my system. (I suspect that file was deleted in a previous uninstall.) So updates do not run, attempting to download a PDF simply hangs the browser (IE or Firefox tried).

Also, I cannot install a new version (9.0) because it sees the old one, wants to uninstall it first, and cannot because of the same missing file.

Any way to get that old install file to try to uninstall?

Any suggestions on how to get the old Reader off this computer so that a new one will install?
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From: Richard_Ogg@adobeforums.com
Newsgroups: adobe.reader
Subject: Corrupt 7.0.5 cannot uninstall
Message-ID: <59b6f154.-1@webcrossing.la2eafNXanI>
Date: Wed, 5 Nov 2008 11:13:11 -0800
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