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Article #3770

Re: Filled-In Forms: Adobe 8 Allowed Saving, but Adobe 9 Won't

#3770
From: Marian_Ward
Date: Thu, 06 Nov 2008 14:44
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Yes, that is exactly why you are having the problem you described. Your client will need to use Adobe Reader 8.0, as 9.0 won't talk to 8.0.

I find this very maddening, but it seems Adobe is sticking to their guns (forcing users to move to the new version); whereas, large entities are resisting the move (my problems started with the IRS' forms) so we have a stalemate.

I just dumped 9.0, reinstalled 8.0 and am now once again happily filling in and saving all manner of forms! I understand that in Mac computers, you can run both -- but that is not the case with PC's, unfortunately.

Hope this answers your questions!
Marian Ward
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From: Marian_Ward@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Filled-In Forms:  Adobe 8 Allowed Saving, but Adobe 9 Won't
Message-ID: <59b5ecfd.7@webcrossing.la2eafNXanI>
Date: Thu, 6 Nov 2008 06:44:23 -0800
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