Article View: adobe.reader
Article #399Cannot create pdf files anymore
From: Gareth_A_Morgan
Date: Fri, 20 Mar 2009 16:09
Date: Fri, 20 Mar 2009 16:09
45 lines
2319 bytes
2319 bytes
Yesterday the 19.03 I could create pdf files. An update was downloaded automatically yesterday evening and I can no longer create pdf files (as of the 20.03) I have tried creating pdf files from various applications like word, power point, outlook, etc, etc without success
I am using Vista and the version of acrobat is 8.1.4. I have tried help, repair acrobat installation and help, check for updates. This has not cured the problem
I have also surfed the internet without being able to find a solution
Can anyone help?
Cheers Gareth
System Info
Available Physical Memory: 1486880 KB
Available Virtual Memory: 1851476 KB
BIOS Version: Sony - 20080605
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 7.00.6000.16386 (vista_rtm.061101-2205)
Creation Date: 2008/01/21
Creation Time: 02:23:50
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (vista_rtm.061101-2205)
Graphics Card: ATI Mobility Radeon HD 3400 Series
Version: 7.14.10.567
Check: OK
Installed Acrobat: C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrobat.exe
Version: 8.1.0.2007051100
Creation Date: 2008/12/28
Creation Time: 18:38:18
Locale: English (United Kingdom)
Monitor:
Name: ATI Mobility Radeon HD 3400 Series
Resolution: 1600 x 900 x 59
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.0.6001 Service Pack 1
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 6 GenuineIntel ~2260 Mhz
Temporary Directory: C:\Users\Gareth\AppData\Local\Temp\
Time Zone: GMT Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
Windows Directory: C:\Windows
Technical Details
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X-Google-Thread: 10273d,379cde3ad32768da,start X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: Gareth_A_Morgan@adobeforums.com Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!news.glorb.com!news2.glorb.com!newshub.sdsu.edu!webcrossing Newsgroups: adobe.reader Subject: Cannot create pdf files anymore Message-ID: <59b85c5b.-1@webcrossing.la2eafNXanI> Date: Fri, 20 Mar 2009 09:09:53 -0700 Lines: 51 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit