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Article #4098Re: Problem with form created in Accrobat 9 opening in Reader 9 (Works in Reader 8.1.2)
From: Brad_Streng
Date: Wed, 22 Oct 2008 01:05
Date: Wed, 22 Oct 2008 01:05
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No, you are wrong (Gene & Mike). First, the forms, at least my forms, have NOT been edited since being created in designer. They were created and saved directly to flash. Second, this issue has been posted on the acrobat forum as well as the life cycle designer forum and both thread were ended with adobe expert posts saying it was an adobe reader issue and to post here. I have experimented more with this issue and it seems to be a 'trusted identity' issue within reader, but I have not wholely figured it out yet. My forms work on Reader, 7, 8, and 9. They work on all versions of 7 and 8 regardless of what the form was optimized for (my forms were optimized for 9 and higher). The only trouble is on 9.0. I have found that when updating on client machines, reader gives a prompt (sometimes) that says reader has found a set of trusted identities from a previous version, would you like to use these identies or create a new set of identities. If you choose to keep the existing trusted identies set, the form works, even when upgraded to reader 9.0 Not trying to be argumentative (Mike and Gene) but the 'experts' bail on this issue by telling people it's a reader problem and to post here.
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X-Google-Thread: 10273d,c058f1ce1037d328 X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: Brad_Streng@adobeforums.com Newsgroups: adobe.reader Subject: Re: Problem with form created in Accrobat 9 opening in Reader 9 (Works in Reader 8.1.2) Message-ID: <59b6b038.5@webcrossing.la2eafNXanI> Date: Tue, 21 Oct 2008 18:05:03 -0700 References: <59b6b038.-1@webcrossing.la2eafNXanI> Lines: 20 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!news1.google.com!news.glorb.com!feeder.erje.net!feeder1.news.weretis.net!newsfeeder.dynfx.net!weretis.net!news4us.nl!webcrossing