Article View: adobe.reader
Article #414Re: Adobe Reader 9.x crashes when opening some pdf files that work fine with Adobe Reader 8.x
From: MrBrian
Date: Sat, 21 Mar 2009 02:19
Date: Sat, 21 Mar 2009 02:19
79 lines
4879 bytes
4879 bytes
Yes, I turned off video acceleration in my video card, but it made no difference.
Here is some information from Dr. Watson. It appears there is an illegal instruction being issued in JP2KLib.dll.
Exception number: c000001d (illegal instruction)
...
* ----> State Dump for Thread Id 0x980 <----*
eax=0000000c ebx=00000000 ecx=00000040 edx=021de290 esi=00000000 edi=021de27c
eip=033b277d esp=0012ddd0 ebp=0012dec0 iopl=0 nv up ei ng nz na po cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000287
* ** ERROR: Symbol file could not be found. Defaulted to export symbols for E:\Program Files\Adobe\Reader 9.0\Reader\JP2KLib.dll - function: JP2KLib!JP2KCodeStm__write
033b275f 44 inc esp
033b2760 2420 and al,0x20
033b2762 03c0 add eax,eax
033b2764 01442414 add [esp+0x14],eax
033b2768 03c8 add ecx,eax
033b276a 894c2418 mov [esp+0x18],ecx
033b276e 8b4d20 mov ecx,[ebp+0x20]
033b2771 3b5c2474 cmp ebx,[esp+0x74]
033b2775 8bf3 mov esi,ebx
033b2777 0f8db4010000 jnl JP2KLib!JP2KCodeStm__write+0xa29a (033b2931)
FAULT ->033b277d f30f100560af4003 movssx xmm0,dword ptr [JP2KLib+0x8af60 (0340af60)] ds:0023:0340af60=3c8a269f
033b2785 8b4c245c mov ecx,[esp+0x5c]
033b2789 f30f102d5caf4003 movssx xmm5,dword ptr [JP2KLib+0x8af5c (0340af5c)]
033b2791 f30f103558af4003 movssx xmm6,dword ptr [JP2KLib+0x8af58 (0340af58)]
033b2799 8b442450 mov eax,[esp+0x50]
033b279d 0fc6c000 shufps xmm0,xmm0,0x0
033b27a1 0f298424b0000000 movaps oword ptr [esp+0xb0],xmm0
033b27a9 f30f100554af4003 movssx xmm0,dword ptr [JP2KLib+0x8af54 (0340af54)]
033b27b1 0fc6c000 shufps xmm0,xmm0,0x0
033b27b5 0f29842490000000 movaps oword ptr [esp+0x90],xmm0
033b27bd f30f100550af4003 movssx xmm0,dword ptr [JP2KLib+0x8af50 (0340af50)]
* ----> Stack Back Trace <----* WARNING: Stack unwind information not available. Following frames may be wrong. ChildEBP RetAddr Args to Child 0012dec0 033b31d3 021de278 02af7de4 00000000 JP2KLib!JP2KCodeStm__write+0xa0e6 00000004 00000000 00000000 00000000 00000000 JP2KLib!JP2KCodeStm__write+0xab3c
...
* ----> State Dump for Thread Id 0x88c <----*
eax=00000000 ebx=00000000 ecx=00169b70 edx=ffffffff esi=0016ab40 edi=00000100
eip=7c90e4f4 esp=0275fe18 ebp=0275ff80 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
* ** ERROR: Symbol file could not be found. Defaulted to export symbols for E:\WINDOWS\system32\ntdll.dll - function: ntdll!KiFastSystemCallRet
* ** ERROR: Module load completed but symbols could not be loaded for E:\WINDOWS\system32\cmfdll32.dll 7c90e4da e829000000 call ntdll!RtlRaiseException (7c90e508)
7c90e4df 8b0424 mov eax,[esp]
7c90e4e2 8be5 mov esp,ebp
7c90e4e4 5d pop ebp
7c90e4e5 c3 ret
7c90e4e6 8da42400000000 lea esp,[esp]
7c90e4ed 8d4900 lea ecx,[ecx]
ntdll!KiFastSystemCall:
7c90e4f0 8bd4 mov edx,esp
7c90e4f2 0f34 sysenter
ntdll!KiFastSystemCallRet:
7c90e4f4 c3 ret
7c90e4f5 8da42400000000 lea esp,[esp]
7c90e4fc 8d642400 lea esp,[esp]
ntdll!KiIntSystemCall:
7c90e500 8d542408 lea edx,[esp+0x8]
7c90e504 cd2e int 2e
7c90e506 c3 ret
7c90e507 90 nop
ntdll!RtlRaiseException:
7c90e508 55 push ebp
7c90e509 8bec mov ebp,esp
* ----> Stack Back Trace <----*
* ** ERROR: Symbol file could not be found. Defaulted to export symbols for E:\WINDOWS\system32\RPCRT4.dll - WARNING: Stack unwind information not available. Following frames may be wrong.
* ** ERROR: Symbol file could not be found. Defaulted to export symbols for E:\WINDOWS\system32\kernel32.dll - ChildEBP RetAddr Args to Child
0275ff80 77e76caf 0275ffa8 77e76ad1 0016ab40 ntdll!KiFastSystemCallRet
0275ff88 77e76ad1 0016ab40 00150000 0016aa88 RPCRT4!I_RpcBCacheFree+0x61c
0275ffa8 77e76c97 00161460 0275ffec 7c80b713 RPCRT4!I_RpcBCacheFree+0x43e
0275ffb4 7c80b713 00169b70 00150000 0016aa88 RPCRT4!I_RpcBCacheFree+0x604
0275ffec 00000000 77e76c7d 00169b70 00000000 kernel32!GetModuleFileNameA+0x1b4
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X-Google-Thread: 10273d,ae74eb1bff60e8c X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: MrBrian@adobeforums.com Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!newshub.sdsu.edu!webcrossing Newsgroups: adobe.reader Subject: Re: Adobe Reader 9.x crashes when opening some pdf files that work fine with Adobe Reader 8.x Message-ID: <59b83abc.7@webcrossing.la2eafNXanI> Date: Fri, 20 Mar 2009 19:19:36 -0700 References: <59b83abc.-1@webcrossing.la2eafNXanI> Lines: 116 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit