🚀 go-pugleaf

Hi Denise,
I am having the same exact problem as you are having. I am also using Windows Vista and am having problems with Adobe Reader 9.1 The download doesn't seem to fully complete. I also am an administrator and logged in as such on this computer. I had another user account that I created for others that might use this computer. I logged into that user account yesterday and I received notifications that updates were available for Adobe, Internet Explorer, and Firefox. I installed all the updates and got the problem with Adobe Reader. Could the problem have been created by me installing the update for Adobe Reader through the user account? Adobe Reader worked on the user account but then I logged off and logged into my main account (administrator account) and there was a problem with Adobe. I tried to uninstall Adobe Reader (through the control panel) and was unsuccessful (I figured I can uninstall it and then reinstall). I then just deleted the user account and arrived to where I am right now.

I click on Adobe Reader's shortcut on my desktop and get a popup stating:
"An internal error occurred."

Then I close the popup and get the famous green bar from hell that is associated with Vista stating:
"Adobe Reader 9.1 has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." blah blah blah

I then click to close that window....windows returns a solution...to go to Adobe Incorporated....etc. and sends me to download Adobe Reader 9.1....I proceed to download

First I get a popup window during the installation process stating:

"Welcome to Setup for Adobe Reader 9.1 Adobe Reader 9.1 Setup is preparing to guide you through the program setup process. Please wait. Computing space requirements."

Then the process gets interrupted with this popup:

"Setup Completed Setup was interrupted before Adobe Reader 9.1 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exit setup."

Along with the previous window I also get an error message stating the following:

"Adobe Reader 9.1 Installer Information Error 1606. Could not access network location %APPDATA%\."

There is an Adobe Reader 9 Installer file on my desktop which includes the setup files. I open the setup file to complete the installation process and I get the same error messages.

I believe this problem has to do with the registry.

This is very frustrating. CAN ANYONE WITH INFORMATION HELP PLEAAAAAASSSSSSSEEEEEEEEEEE!!!!!

Timothy