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Article #4369

There was an error in opening the doeument.. The file cannot be found

#4369
From: Roslyn_Joy_Sapasap
Date: Wed, 15 Oct 2008 19:26
12 lines
1114 bytes
Hi,

A user from our application (IE based) is having an error in opening a pdf document. He's getting the following message:
There was an error in opening the doeument. The file cannot be found.

The error is ecnountered when the link of the document is accessed.

But I was able to open the same document and view it withouth encountering any issue. Also, the issue is not consistent.

Would you know what could have caused the error? can you suggest any things to get rid of the erro?

Joy
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Message-ID: <59b6c0f5.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!eweka.nl!lightspeed.eweka.nl!feeder.erje.net!news4us.nl!webcrossing

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X-Google-Thread: 10273d,31772a79eace2cf8,start
X-Google-Attributes: gid10273d,domainid0,public,usenet
X-Google-Language: ENGLISH,ASCII-7-bit
From: Roslyn_Joy_Sapasap@adobeforums.com
Newsgroups: adobe.reader
Subject: There was an error in opening the doeument.. 
 The file cannot be found
Message-ID: <59b6c0f5.-1@webcrossing.la2eafNXanI>
Date: Wed, 15 Oct 2008 12:26:49 -0700
Lines: 15
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit
Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!eweka.nl!lightspeed.eweka.nl!feeder.erje.net!news4us.nl!webcrossing