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Article #4546

Paper Capture Recognition Service

#4546
From: John_McGilvary
Date: Thu, 09 Oct 2008 11:11
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I have a user, using a HP Scanjet N8460 series scanner.
We are trying to put our documents into PDF for storage, and so have a lot to do.
She reported to me that out of 50 scans, 15 times, she got the following error:
"Unable to process the page because the Paper Capture Recognition Service experienced an error"
I did not see anything in the FAQ's about it. Is this something that is known, can someone give me some direction in resolving?
Thanks
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From: John_McGilvary@adobeforums.com
Newsgroups: adobe.reader
Subject: Paper Capture Recognition Service
Message-ID: <59b6b33b.-1@webcrossing.la2eafNXanI>
Date: Thu, 9 Oct 2008 04:11:35 -0700
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