Tried to update & install Adobe Reader 9.0

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Article #4584

#4584

From: Bonnie_Willey
Date: Fri, 10 Oct 2008 02:15

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Under C;'Adobe', & program files-'Adobe', I have Acrobat 6.0 & 7.0, Adobe Help Viewer, Adobe Help Viewer(2), & Reader 8.0 listed. Unable to update & install Adobe Reader 9.0, am told error 1714, the older version of 9 cannot be removed(it is not listed as installed anyway). Tried to install 8.1.2, got same error 1714, older version of Adobe Reader 8.1.2 cannot be removed(don't have that one listed as installed either). Could not uninstall or repair version 8.0 (that is listed) using add/remove programs. Do I remove ALL of the programs listed, so I can put on the new 9.0? And if so, HOW??? Some of my things won't print because something is missing in Adobe Reader.

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From: Bonnie_Willey@adobeforums.com
Newsgroups: adobe.reader
Subject: Tried to update & install Adobe Reader 9.0
Message-ID: <59b6b508.-1@webcrossing.la2eafNXanI>
Date: Thu, 9 Oct 2008 19:15:35 -0700
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