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Article #4719Print 11 x 17 doc shows up at printer as 10.79 x 16.79
From: Sheila_Villarreal
Date: Wed, 01 Oct 2008 19:34
Date: Wed, 01 Oct 2008 19:34
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This is a really strange problem. We have engineering drawings that are produced for 11 x 17 page size. When printing them to either a Xerox Workcentre 5665 or 5645 OR an HP Laserjet 9050 the page size that the printer thinks is needed is 10.79 x 16.79. In the print dialog box in Acrobat (Reader 9 or 8, also Pro 8.1.2) I've selected Fit to printable area and the preview shows 11 x 17 on the page size. When it gets to the printer, the printer sees the request as for that other paper size. I can print the doc as an image and it comes out OK. This seems like an Acrobat problem since it doesn't seem to matter which printer I select, but it's happening in multiple versions of Acrobat, both Reader and Pro. I'd appreciate suggestions on this one.
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X-Google-Language: ENGLISH,ASCII-7-bit From: Sheila_Villarreal@adobeforums.com Newsgroups: adobe.reader Subject: Print 11 x 17 doc shows up at printer as 10.79 x 16.79 Message-ID: <59b6a2d6.-1@webcrossing.la2eafNXanI> Date: Wed, 1 Oct 2008 12:34:59 -0700 Lines: 17 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news1.google.com!news3.google.com!feeder.news-service.com!feed.xsnews.nl!border-1.ams.xsnews.nl!88.198.5.53.MISMATCH!feeder.erje.net!news4us.nl!webcrossing