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Article #4733

Re: Reader 9 Locks up IE7

#4733
From: David_P_R_Lyons
Date: Thu, 02 Oct 2008 08:33
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I'm getting similar problems here.

Version 8.1 was fine on all our PC's

All are running XP - SP3 applied and fully patched. All well above minimun spec recommended. All installs of reader 9 went without issues.

Using the reader to open a file is fine. Even using 'File'-'Open with'-IE7 on a saved file is fine. Opening attachments in Outlook Express is OK, too. All open very quickly.

However, using a weblink in IE7 produces a blank screen, in either the current tab, in an opened other tab OR in a new window. Closing IE7 (even in another window) closes ALL IE7 windows completely!

An associate of mine uses Firefox, which seems to work OK, but his copy of Google Chrome doesn't.

I've no more suggestions on what to do other than save the PDF files in the links and open them locally (which is fairly quick in most cases, but a pain in the neck) until 'they' sort this one out.
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From: David_P_R_Lyons@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Reader 9 Locks up IE7
Message-ID: <59b69ae7.2@webcrossing.la2eafNXanI>
Date: Thu, 2 Oct 2008 01:33:41 -0700
References: <59b69ae7.-1@webcrossing.la2eafNXanI>
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