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Article #4739Print progress bar slow in Reader 8 and 9
From: mwooten
Date: Fri, 26 Sep 2008 16:43
Date: Fri, 26 Sep 2008 16:43
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1720 bytes
We have several users who recently began having issues with printing to our Xerox network printers with Reader 8. This is happening with even one-page documents... the print dialog box will appear fine, but after clicking print, it sits at the progress bar and the program seems to hang for a minute + until it's done. Some of the things I've tried include: -rebooted printer -ran all windows updates -upgraded to adobe 9 -tried several different print drivers (pcl, ps and global) -tried all suggestions from knowledge base article: <http://kb.adobe.com/selfservice/viewContent.do?externalId=333091&sliceId=1> -toggled all options in advanced print options > font resource policy -tested on several different machines, same issue -tested with different printers, same issue On one machine, I uninstalled Reader 8 and tried version 7, which seemed to work much better. I was told this is just a bug related to an update in the newer versions that may be conflicting with our Xerox printer drivers. I'm not sure if I want to revert everyone back to version 7, so if anyone has any other suggestions... it would be much appreciated! Thanks
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X-Google-Thread: 10273d,bee7ecab947470ed,start X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: mwooten@adobeforums.com Newsgroups: adobe.reader Subject: Print progress bar slow in Reader 8 and 9 Message-ID: <59b697fc.-1@webcrossing.la2eafNXanI> Date: Fri, 26 Sep 2008 09:43:30 -0700 Lines: 29 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!news.glorb.com!feeder.erje.net!news4us.nl!webcrossing