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Article #4816

Adobe 9 crashes or faults on Windows Vista Business

#4816
From: Kerry_Balkaran
Date: Tue, 30 Sep 2008 05:42
41 lines
2040 bytes
Running Vista Business, keeps getting these when opening PDF's.
I have all the updates for my OS and for Adobe 9.

Log Name: Application
Source: Application Error
Date: 9/30/2008 1:28:26 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Mycomputer.com
Description:
Faulting application AcroRd32.exe, version 9.0.0.332, time stamp 0x4850f0a3, faulting module AcroRd32.dll, version 9.0.0.332, time stamp 0x4850e8f7, exception code 0xc0000005, fault offset 0x00100f6a, process id 0x24c, application start time 0x01c922bd4d3fcd00.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-09-30T05:28:26.000Z" />
    <EventRecordID>2585</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ET60Balkarank.bsg.ad.adp.com</Computer>
    <Security />
  </System>
  <EventData>
    <Data>AcroRd32.exe</Data>
    <Data>9.0.0.332</Data>
    <Data>4850f0a3</Data>
    <Data>AcroRd32.dll</Data>
    <Data>9.0.0.332</Data>
    <Data>4850e8f7</Data>
    <Data>c0000005</Data>
    <Data>00100f6a</Data>
    <Data>24c</Data>
    <Data>01c922bd4d3fcd00</Data>
  </EventData>
</Event>
Technical Details
Message-ID: <59b69eb2.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news1.google.com!news3.google.com!feeder.news-service.com!87.106.161.54.MISMATCH!feeder1.news.weretis.net!newsfeeder.dynfx.net!weretis.net!news4us.nl!webcrossing

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From: Kerry_Balkaran@adobeforums.com
Newsgroups: adobe.reader
Subject: Adobe 9 crashes or faults on Windows Vista Business
Message-ID: <59b69eb2.-1@webcrossing.la2eafNXanI>
Date: Mon, 29 Sep 2008 22:42:47 -0700
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Path: arc1-ca.pugleaf.net!g2news1.google.com!news3.google.com!feeder.news-service.com!87.106.161.54.MISMATCH!feeder1.news.weretis.net!newsfeeder.dynfx.net!weretis.net!news4us.nl!webcrossing