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Article #4962Re: Can't Install Reader 9.0
From: Timothy_Chan
Date: Wed, 24 Sep 2008 17:29
Date: Wed, 24 Sep 2008 17:29
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You'll need to remove all registry entries pertaining to older versions. In my case, I had to keep Adobe Acrobat 4 but remove Acrobat Reader 7 before it Reader 9 could be installed.
During the setup, I noticed it had stopped and given me the error message "Older Verision of Adobe Reader 9 cannot be removed". But behind that alert box, in the status of the install screen I noticed a registry entry.
I went into regedit and searched for all instances of that offending GUID key and deleted it. In my case, it was:
{AC76BA86-...something...so I searched for that and went through all of my registry.
Adobe Reader 9 now installs just fine. I hope this helps.
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X-Google-Language: ENGLISH,ASCII-7-bit From: Timothy_Chan@adobeforums.com Newsgroups: adobe.reader Subject: Re: Can't Install Reader 9.0 Message-ID: <59b65e89.29@webcrossing.la2eafNXanI> Date: Wed, 24 Sep 2008 10:29:08 -0700 References: <59b65e89.-1@webcrossing.la2eafNXanI> Lines: 16 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!news.glorb.com!feeder.erje.net!news4us.nl!webcrossing