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Article #5043

Re: Adobe Reader 9/Mac OSX 10.5.4/Internal Error after installing

#5043
From: Gary_Roger
Date: Sun, 21 Sep 2008 03:28
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I was wrong on both counts. With the help of the local Apple store, I found a solution. First, I Moved to Trash all adobe related files/folders from /Users/*myaccount*/Library/Cache and /Users/*myaccount*/Library/Preferences. When I started "Adobe Reader 9", I at least got the license agreement but again it failed with an "internal error". I then moved the /Users/*myaccount*/Library/Application Support/Adobe folder to my desktop. I was then able to start "Adobe Reader 9" successfully.
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From: Gary_Roger@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Adobe Reader 9/Mac OSX 10.5.4/Internal Error after installing
Message-ID: <59b663bd.3@webcrossing.la2eafNXanI>
Date: Sat, 20 Sep 2008 20:28:24 -0700
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