🚀 go-pugleaf

I have noticed a similar problem at my friends computer. The small company he works for has a regular Apple Quad tower running Version Cue 3 w/ Leopard. The system has Adobe Acrobat 9 Professional installed. When he logs in and creates a PDF review, he is able to see the review window open up in Safari with the commenting features. Granted, since he has Adobe 9 Pro, he doesn't need to "Enable the Commenting" feature.

So we tested on his lap top that just had the Adobe Reader 9 (AR9) recently installed on a fresh copy of Tiger 10.4.11. He got his invite email and went to the server and was able to do all the functions except for one: when he went to check out the review and clicked to open the PDF, it came up with an JavaScript error indicating that the: This Document is Available for Review in Acrobat Reader. You must use Adobe Acrobat .. blah blah

So I did the next obvious step and went to AR9 and and "Enabled the Commenting". Saved it as a different document name and re imported it into the Version Cue through Bridge. I went back in and tried to initiate a new review with the updated file. SAME ERROR POPPED UP. Now, I was able to directly open the PDF document that I exported from AR9 on my friend's lap top (solo Reader) and the document loaded successfully.

The users all have the proper permissions. It works on a system with Acrobat but not with just the Reader installed. Any ideas out there?