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Article #5292

Re: Reader 9 won't open PDF from web browser

#5292
From: Tallfish21
Date: Wed, 10 Sep 2008 14:05
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I finally got PDFs to work in my browser by doing the following.

1. Uninstalling Reader version 9
2. Installing Reader version 8.1 from the abobe.com website
3. I then had to uninstall via control panel add remove programs the adobe.com program, and I also uninstalled the Adobe AIR program.
4. I then checked in my Add Remove programs list and Adobe Reader 9 is still listed, I uninstall it again (why I don't know).
5. I then view a PDF file outside of Internet Explorer and I have to accept the license agreement in a popup window to get Reader 8 working properly.
6. I then go to a web page that links to a PDF file and finally I can view PDfs in the browser again.

We have around 30 PCs in our department with Adobe Reader 9 and some of them work in a browser and some of them do not, so there appears to be a conflict of some sort.

For info, I have Acrobat Professional 8.1 on my PC also.

Good Luck

ScottJ in London, UK
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From: Tallfish21@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Reader 9 won't open PDF from web browser
Message-ID: <59b5b772.40@webcrossing.la2eafNXanI>
Date: Wed, 10 Sep 2008 07:05:47 -0700
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