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Article #5389

Re: Unable to Print with Adobe Reader 9

#5389
From: Marilyn_Clark
Date: Mon, 08 Sep 2008 21:34
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We are cannot print PDF files that open in EITHER Acrobat Reader 9 or 8. Have uninstalled and reinstalled both 8 and 9 and tried the print command unsuccessfully with both. When we open any PDF file and try to print using a Konica Minolta PagePro9100 black and white laser printer, we get a message that Acrobat Reader needs to close, is sorry for any inconvenience this causes, and asks whether we wish to report the error to Microsoft (YES!!). We were able to print comparable files in previous versions of Adobe Reader. We can print from other programs on the same printer.
What on earth is going on?
Hope Adobe tech support is monitoring this forum. We own a lot of Adobe software, and this is REALLY annoying.
Marilyn and Warren Clark
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From: Marilyn_Clark@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Unable to Print with Adobe Reader 9
Message-ID: <59b66019.5@webcrossing.la2eafNXanI>
Date: Mon, 8 Sep 2008 14:34:01 -0700
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