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Article #5510Installation Problems with v9
From: Marilyn_Greenberg
Date: Wed, 20 Aug 2008 16:47
Date: Wed, 20 Aug 2008 16:47
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1568 bytes
I originally tried to install the Acrobat 9.0 Prof but had problems with that also. It kept telling me that I needed to verify the original serial number for the upgrade, but I've never had the full acrobat on this laptop. So I decided that perhaps the reader was interfering and uninstalled it. Not only did it still not let me install the full Acrobat, now I can't get the reader to install. The download gets 50% through and stops. A screen comes up asking to Please choose the extraction location and shows c:\users\myname\local\reader\setup files\ I click ok, but nothing happens. I've tried browsing for other places to extract, but still nothing happens. Someone in one of the forums mentioned using Microsoft Windows Installer, but Microsoft says not to use this if you are using Office 2007. My laptop has Vista and Office 2007. Marilyn
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X-Google-Thread: 10273d,fdbe3f39c7653a1e,start X-Google-Attributes: gid10273d,domainid0,public,usenet X-Google-Language: ENGLISH,ASCII-7-bit From: Marilyn_Greenberg@adobeforums.com Newsgroups: adobe.reader Subject: Installation Problems with v9 Message-ID: <59b63884.-1@webcrossing.la2eafNXanI> Date: Wed, 20 Aug 2008 09:47:21 -0700 Lines: 19 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!proxad.net!feeder1-2.proxad.net!feeder.erje.net!newsfeed.straub-nv.de!news.germany.com!border1.nntp.ams.giganews.com!nntp.giganews.com!transit5.hitnews.eu!news4us.nl!webcrossing X-Original-Lines: 25