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Article #5652

Reader 9, blank dialog box, can't open PDF from web

#5652
From: Erik_Rooks
Date: Tue, 19 Aug 2008 16:20
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I have a newly custom built computer running XP Pro (Quad-core with 3g of ram). I have a fresh install of Reader 9 and Firefox 3.0.1. When trying to open a PDF shipping label from USPS.com, Reader opens and an empty dialog box appears with only the OK button. When I click OK, Reader closes. I cannot print my shipping labels. Please help.
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Message-ID: <59b63583.-1@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!newshub.sdsu.edu!newsfeed.straub-nv.de!news.svengo.de!news4us.nl!webcrossing

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From: Erik_Rooks@adobeforums.com
Newsgroups: adobe.reader
Subject: Reader 9, blank dialog box, can't open PDF from web
Message-ID: <59b63583.-1@webcrossing.la2eafNXanI>
Date: Tue, 19 Aug 2008 09:20:03 -0700
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Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!newshub.sdsu.edu!newsfeed.straub-nv.de!news.svengo.de!news4us.nl!webcrossing