Re: AcroRd32.exe Error Message

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Article #574

#574

From: Dan_Ma
Date: Mon, 16 Mar 2009 05:56

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OK, so I ran it again and checked the Event Viewer. Under "Application", there is no notification, but under "System", it shows an Application Popup as the source at that time. I clicked on it and it opened up the Help and Support Center which says I need to reinstall the program to restore the driver to the correct location. But I have already tried that and it doesn't work. Suggestions on how to restore the driver? Here's the message:

Details
Product: Windows Operating System
ID: 26
Source: Application Popup
Version: 5.2
Symbolic Name: STATUS_LOG_HARD_ERROR
Message: Application popup: %1 : %2

Explanation
The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.



User Action
To correct this problem:

Ensure that the program user has sufficient privileges to access the directory in which the driver is installed.
Reinstall the program to restore the driver to the correct location.
If these solutions do not work, contact Product Support Services.





Version: 5.0
Symbolic Name: status_log_hard_error
Message: Unable to Load Device Driver : device driver could not be loaded.

Explanation
The program could not load a driver because the program user doesn't have sufficient privileges to access the driver or because the drive is missing or corrupt.



User Action
To correct this problem:

Reinstall the program to restore the driver to the correct location.

Technical Details

Message-ID: <59b832cb.5@webcrossing.la2eafNXanI>

Path: arc1-ca.pugleaf.net!g2news2.google.com!news1.google.com!newshub.sdsu.edu!webcrossing

References: <59b832cb.-1@webcrossing.la2eafNXanI>

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Subject: Re: AcroRd32.exe Error Message
Message-ID: <59b832cb.5@webcrossing.la2eafNXanI>
Date: Sun, 15 Mar 2009 22:56:31 -0700
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