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Article #5980

Re: Reader 9 won't open PDF from web browser

#5980
From: Monica_J
Date: Fri, 08 Aug 2008 23:54
19 lines
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I had installed Adobe Reader 9 a couple of days ago and opening PDFs in the browser window in IE 7 worked great.

Yesterday I installed Adobe Acrobat.

Today I tried viewing PDFs in the browser and got the same message:
"The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again." When I clicked on OK a blank Acrobat window popped up and the browser showed "Page cannot be displayed."

This fixed the problem on my computer:
1. Control Panel -> Add Remove Programs -> Adobe Reader 9 -> Remove
2. Restarted the computer.
3. Tried opening a PDF in the browser window.
6. Clicked on Open on the Open / Save prompt.
7. Allowed Microsoft Search to look for an application.
8. In <http://shell.windows.com/fileassoc/0409/xml/redir.asp?EXT=pdf> clicked on the Adobe Reader link.
9. Followed instructions to install Adobe Reader 9 again.
10. Restarted the computer.

Monica
Vancouver, Canada
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Message-ID: <59b5b772.33@webcrossing.la2eafNXanI>
Path: arc1-ca.pugleaf.net!g2news1.google.com!news1.google.com!news.glorb.com!feeder.erje.net!newsfeed.straub-nv.de!news.buerger.net!news4us.nl!webcrossing
References: <59b5b772.-1@webcrossing.la2eafNXanI>

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From: Monica_J@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Reader 9 won't open PDF from web browser
Message-ID: <59b5b772.33@webcrossing.la2eafNXanI>
Date: Fri, 8 Aug 2008 16:54:47 -0700
References: <59b5b772.-1@webcrossing.la2eafNXanI>
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