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Article #6043

DRM Failure

#6043
From: David_WR
Date: Thu, 07 Aug 2008 04:43
10 lines
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I'm having problems with my Acrobat 7. All my DRM'd ebooks were in v6 (and working fine) and I'm getting an error when I try to open them in v7 and activate DRM. It says contact customer support, which I can't because the Adobe site is designed so that I can't, so two hours on, I'm posting here:

The error message I get is:

Adobe DRM Activator XML file missing required data
Adobe DRM Activator Error (server code 6).
Fault location 22.
Contact customer support.

Can somebody please assist?
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From: David_WR@adobeforums.com
Newsgroups: adobe.reader
Subject: DRM Failure
Message-ID: <59b61867.-1@webcrossing.la2eafNXanI>
Date: Wed, 6 Aug 2008 21:43:44 -0700
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