🚀 go-pugleaf

Here's how we solved this annoying problem:

0. You probably should start off by being logged in with your Domain Admin account.

1. Create a folder off the root of your C: drive. My username is skobb, so I created C:\skobb

2. Click on Run and type REGEDIT

3. Follow this path:
HKCURRENTUSER > Software > Microsoft > Windows > Explorer > Shell Folders

4. Create a backup of your registry by exporting and saving the file to some other part of your file structure. You can always go back to this by double-clicking on the file name

5. In the right-hand pane of the registry editor, find all paths with UNC references and change them to the local folder that you created in Step 1.

So, for example, I changed...
\\houfile1\skobb$
to
C:\skobb

6. Make the same sort of changes in another folder on this same path called "User Shell Folders".

That's all there is to it. Fire up Acrobat 9 and it will behave itself.

It did for me, anyway.

Good luck to all frustrated citizens of AcroWorld, wherever you may be.

Steve