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Article #6195

DRM issue with v7

#6195
From: Bob_Guzik
Date: Wed, 30 Jul 2008 04:23
21 lines
2165 bytes
I hope you can help me. I am unable to open an eBook Item: 078655455X - Dietz, William , C. McCade on the Run (Adobe Reader) ISBN: 078655455X.I get an error message stating "This document can not be opened because ownership can not be established on this computer. I've been on the same computer for many years. I can open other DRM enabled eBooks (PDF) with no problem. I can't authorize my computer because I get yet another error message stating Your Adobe software could not be activated. Client user is not an EasyActivation user and cannot be migrated to a full user.

I have to use v7 because that is what the book supports. I own many books, and this is the only book with which I am having a problem.

I have owned this computer for several years, and primarily use the email address used to send this email. My system information:

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Dell DM051
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 7 GenuineIntel ~2793 Mhz
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.03 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB

My email address is bobg2u@pacbell.net. A long time ago I had a hot mail address of bobg2u@hotmail.com, but I have not used that for years

Can you help me activate my book so I can read it?.
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From: Bob_Guzik@adobeforums.com
Newsgroups: adobe.reader
Subject: DRM issue with v7
Message-ID: <59b5f9e5.-1@webcrossing.la2eafNXanI>
Date: Tue, 29 Jul 2008 21:23:42 -0700
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Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!news4.google.com!feeder3.cambrium.nl!feeder6.cambrium.nl!feed.tweaknews.nl!xlned.com!feeder1.xlned.com!txtfeed2.tudelft.nl!tudelft.nl!txtfeed1.tudelft.nl!newsfeed.straub-nv.de!news.motzarella.org!motzarella.org!news4us.nl!webcrossing