🚀 go-pugleaf

I can't successfully install Adobe Reader 9.0 on my new laptop. The laptop is a Toshiba Portege R500, and to get rid of the preinstalled hooey I immediately reformatted the hard drive and installed a fresh copy of 32-bit Vista Enterprise Service Pack 1. I installed Office and a small number of other standard applications and that's worked fine. I am running as an administrator (with UAC on).

But I can't install Reader. I've tried two methods, both of which fail every time:
  1. Install from web
  2. Install from intranet

Here are the details.

1. If I try to install from the web, Adobe Download Manager pops up, downloads the file successfully, and displays status "Installation pending" and puts up another dialog:

Adobe Download Manager powered by getPlus

Please choose the extraction location:

[ <some defaulted path> ] [...]

[ OK ] [ Cancel ]

No matter what I enter, when I hit OK it just redisplays the same dialog infinitely. I can't find any way past this dialog. Happens every time.

2. If I try to install from my company's "site-licensed software" intranet area, the installation begins but then ends with a dialog:

Fatal Error

Acrobat failed to Lload its Core DLL

[ OK ]

Again, happens every time.

So what can I do? FWIW, I'm also a licensed user of Acrobat 8 Pro, and would be happy to upgrade that to Acrobat 9 Pro if it would get me past this (if this is a known problem that applies only to Reader).

Herb