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Article #6256

Re: Can`t install Adobe Reader 9 on Windows XP SP 3

#6256
From: Pat_Willener
Date: Tue, 29 Jul 2008 08:17
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Adobe Reader is one of the softwares that requires previous versions to be uninstalled before a new version can be installed (unlike Jave Runtime Environment, which leaves older, vulnerable versions installed).

But it seems that people keep losing uninstall information (e.g. by using so-called "registry cleaners"), and the installer is no longer able to uninstall the previous version.

In these cases, Microsoft's Windows Installer Cleanup Utility can save the day, most of the times. (Which will leave the previous version installed; just the installer doesn't see it any more.)
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From: Pat_Willener@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Can`t install Adobe Reader 9 on Windows XP SP 3
Message-ID: <59b5e71c.7@webcrossing.la2eafNXanI>
Date: Tue, 29 Jul 2008 01:17:57 -0700
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