Acrobat Reader 9 automatically closes

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Article #6366

#6366

From: LingF
Date: Sun, 27 Jul 2008 05:11

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Whenever I open Acrobat Reader 9.0, whether directly from the shortcut or through opening a pdf document, the program will close after approximately 10-20 seconds, with the usual "Adobe Reader 9.0 has encountered a problem and needs to close. We are sorry for the inconvenience" and the choice to send an error report. I tried re-installing (the download is directly from this website) and restarting computer, but neither worked. One thing that I noticed is that the installation bar won't run to 100%, despite the fact that all steps have been completed. It will freeze at 99.90%, with the "resume" button grayed out, leaving me with either "cancel" or "pause" choices. I had no choice but to click "cancel".
Thanks for any help.

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From: LingF@adobeforums.com
Newsgroups: adobe.reader
Subject: Acrobat Reader 9 automatically closes
Message-ID: <59b5f304.-1@webcrossing.la2eafNXanI>
Date: Sat, 26 Jul 2008 22:11:08 -0700
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