🚀 go-pugleaf

I agree 100% with Don Brohm's comment. I was one of the very first to post to this thread, describing in detail exactly what I was experiencing when I tried to instal Version 9. That was almost 3 weeks ago. I STILL have no idea what is wrong, and Adobe has responding exactly "ZERO" times to my direct emails asking for help, nor to the MANY posts to this thread describing exactly the same problem I am having installing Version 9, IE, the download goes perfectly, then the install phase just disappears, NOTHING happens after the download which appears to be successful to 100%, BUT then nothing happens, no error message, just NOTHING after the download, and Adobe remains strangely silent, not offering any help at all in solving this mystery. I do appreciate the many attempts from other posters offering suggestions, BUT as a fairly novice user of PC software, I am, and I believe many others fall into the same category as I do, very uncomfortable trying any of the many suggestions posted in this thread to try and get Version 9 installed, since I would have no idea how to recover from any error that might occur trying to get the new version installed. I do have Version 8.1.2 installed and it works perfectly. I need Adobe Reader for my work on my PC, so until Adobe comes out with their fix for this problem which others are experiencing in addition to me, I feel that I must stick with Version 8.1.2. The lack of any response from Adobe at all to even admitting that there is a problem going from Version 8.1.2 to Version 9 is really the problem, and I am very disappointed with Adobe's lack of customer support for this problem. They just don't seem intersted in fixing it at all at this point. Three weeks is enough time to reply to the problems described in this thread.