🚀 go-pugleaf

Ronald,

Adobe doesn't do technical support by email. If you want technical 
support for the free Reader application you have to pay for it. While I 
am sure nearly every piece of software has problems. I don't think 
Reader 9 is more problem some then its predecessors. At this site we 
tend to get people with problems. That is why they come here. Most 
people do not have problems.

The Windows Environment is quite varied in terms of software and 
hardware. Windows doesn't completely separate its hardware from its 
software. Nor is one piece of software always completely separate from 
other software running at the same time. This makes it difficult to 
write software that will run without issue on everyone's computer. 
Fortunately, with painstaking methods it is usually possible to get 
everyone up and running. It can be painful, but it is usually possible. 
When all else fails, it is sometimes necessary to re-install the OS from 
scratch, then install the problem some app (Reader in this case), and 
then one by one add other programs, until we find the culprit. Sometimes 
we are lucky and all the other applications install without issue.

At the moment you are running Reader 8.1.2 and it is working for you. 
Perhaps that is for the best and you should leave Reader 9 until you 
find you must have it or you find you have extra time on your hands.

Mike