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Article #7044

Runtime Error still not fixed in Reader 9

#7044
From: Steve_Kobb
Date: Wed, 09 Jul 2008 16:48
17 lines
1478 bytes
Just downloaded and installed Reader 9 on my Win 2003 server machine.

As soon as I start it up, I get the dreaded C++ Runtime Error:
"This application has requested the Runtime to terminate it in an unusual way."

Then, boom: Reader closes down. Furthermore, I can't double-click on a PDF file name, and I can't open a PDF in a browser. In both cases, I get the same error.

Re-naming updater.api didn't fix the problem. Re-installing Reader didn't change anything, either.

In doing my research, I see that this defect has plagued Reader users for several previous releases; i.e., for years now. That in itself is just incredible.

What's worse: The defective installation of Release 9 just wiped out a perfectly functioning Reader 8.

So... Does anyone know how to fix this annoying snag?

Steve Kobb
P.S.: Not interested in becoming a Foxit user.
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From: Steve_Kobb@adobeforums.com
Newsgroups: adobe.reader
Subject: Runtime Error still not fixed in Reader 9
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Date: Wed, 9 Jul 2008 09:48:21 -0700
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