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Article #7067

Re: Runtime Error still not fixed in Reader 9

#7067
From: Patrick_Mai
Date: Thu, 10 Jul 2008 10:40
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I had a similar Problem, so I began to trace a bit and found out that the Reader wanted to read a regkey at that point it crashed.

The key was HKCU\software\adobe\adobe reader\9.0\crashlog so I tried a bit and got a significant crashlog in my local tempdir.

The plugin where the error was caused was exactly named. So I moved the plugin out of the plug_ins folder and had no further issues with that pdf. But if i try any other pdf from the internet another error occurs in another plugin.

These issues occured on a Windows Vista OS if I open a pdf file via the Internet Explorer 7 mostly when I pressed the right mouse button. Opening the documents via Firefox or downloading and opening directly with the Reader works.

Any suggestions what I should do now, but wait till Reader 9.1 or 10 ?
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From: Patrick_Mai@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Runtime Error still not fixed in Reader 9
Message-ID: <59b5c03a.0@webcrossing.la2eafNXanI>
Date: Thu, 10 Jul 2008 03:40:31 -0700
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