Article View: adobe.reader
Article #7130Re: Adobe Reader 8.0 fails to start
From: newsuser
Date: Mon, 19 Mar 2007 03:26
Date: Mon, 19 Mar 2007 03:26
58 lines
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4021 bytes
On Feb 28, 12:01 pm, Bob_Bolho...@adobeforums.com wrote: > Even after trying most (all?) of the suggestions in this forum topic,AdobeReader 8.0 still does not launch on my PC. No errors - nothing. > > I finally found the solution - install Foxitwww.foxitsoftware.com/pdf/rd_intro.phpand use that as your PDF reader. > > Where is the officialAdoberesponse? OK, here's what worked for me. I use win2k pro.: I had Reader 6. I wanted the multi-page-per-page printing options that I had seen in 7 (turns out my printer driver will actually do that anyway. Oops). So I downloaded and installed 8. So far so good. Until I tried to launch it. No go. Did some searching for an answer but nothing. I backed off to 7.0.8 but still no go. Same response, hourglass and then nothing. I found this thread about it will start usng run-as as a different user. Firstly, that worked for me (Good as it was 11pm and I needed my PDF printed out for 8am the next day. Adobe, you suck). Now that, to me, implies registry issues, likely in HKEY_CURRENT_USER. I fire up regedit and delve into HKEY_CURRENT_USER/Software/Adobe and see the Key for Adobe Reader 7.0.8. Having backed up HKEY_CURRENT_USER beforehand, I attempt to delete that key. I get an error about being unable to delete the key. Hmm, starting to look like a permissions issue. regedit on win2k doesn't allow you to set permissions on registry keys so I fire up regedt32. Go to the key again and get the security permissions. Make sure to set full access for administrators and to go to "advanced" and propagate those permissions to all child objects. Then I delete the key. It goes away this time. (Thinking about it, I probably didn't need to actually delete them). Then Start- >Programs->Adobe Reader 7.0 and it fires up straight off. So to sum up. 1)First point: If you barf your registry, it's your fault. 2)Start->Run regedt32 3)Go to the "HKEY_CURRENT_USER" window 4)Go to Software/Adobe 5)Click on "Acrobat Reader" 6)On the menu bar Security->Permissions 7)Give Full Control for Administrators (You may need to tweak this is you are using a power user or restricted user or you may want to only create permissions for the user) 8)Click on "Advanced" then check "Reset Permissions on all child objects and enable propagation of inheritable permissions" 9)OK, OK 10)Delete the Acrobat Reader key (this may not be necessary, you can try without but it will recreate they key as needed anyway). So it just looks like Adobe set up some weird permissions on the registry keys (likely of the user that installed it). This may be because permissions work slightly differently in win2k and xp. Probably the installer is doing some weird stuff. Hope this might help some of you out there. Rich
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X-Google-Thread: 10273d,5e69cf71083c5545 X-Google-Attributes: gid10273d,public X-Google-Language: ENGLISH,ASCII-7-bit Path: arc1-ca.pugleaf.net!g2news1.google.com!postnews.google.com!y80g2000hsf.googlegroups.com!not-for-mail From: newsuser@dicksonlife.com Newsgroups: adobe.reader Subject: Re: Adobe Reader 8.0 fails to start Date: 18 Mar 2007 20:26:03 -0700 Organization: http://groups.google.com Lines: 59 Message-ID: <1174274763.870043.229380@y80g2000hsf.googlegroups.com> References: <3bc3027b.-1@webcrossing.la2eafNXanI> <3bc3027b.34@webcrossing.la2eafNXanI> NNTP-Posting-Host: 205.241.239.220 Mime-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" X-Trace: posting.google.com 1174274765 2510 127.0.0.1 (19 Mar 2007 03:26:05 GMT) X-Complaints-To: groups-abuse@google.com NNTP-Posting-Date: Mon, 19 Mar 2007 03:26:05 +0000 (UTC) In-Reply-To: <3bc3027b.34@webcrossing.la2eafNXanI> User-Agent: G2/1.0 X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.0.10) Gecko/20070216 Firefox/1.5.0.10,gzip(gfe),gzip(gfe) Complaints-To: groups-abuse@google.com Injection-Info: y80g2000hsf.googlegroups.com; posting-host=205.241.239.220; posting-account=sM9DJA0AAADkQMfJsncqAviUIRM3D4lr