Adobe Reader 8.0 Print Problem

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Article #7138

#7138

From: Scotslad
Date: Mon, 23 Apr 2007 18:54

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Just upgraded about 120 PCs from various version of 7.x to 8.0 and now
some users are having problems printing to a HP 8100DN printer.  The
job gets sent to the printer but once there it sits for about 2
minutes and fails.  Tried the same pdf on a PC that did not receive
the update reader and it prints with no problems.  Tried printing from
a different PC with v8 and it will not print.  Even tried to print to
another HP8100DN and still it will not print, finally tried printing
the PDF to another model printer with no problem. So clearly there is
a problem with Adobe Reader 8.0 and certain printers.    So  I have
narrowed the problem down to Adobe Reader 8.0, I even downloaded and
tried FOXit PDF reader (alternate PDF reader) and it printed OK.

What is disappointing is that clearly there is a problem with Adobe 8
and certain printers and there is not one mention of this in there
knowledge base, yet I find multiple print problems in these usenet
groups.

So anybody find a solution yet?

Yes I've already tried PCL drivers
Yes I've update the printer driver to the latest and greatest

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From: Scotslad <rickdowd@gmail.com>
Newsgroups: adobe.reader
Subject: Adobe Reader 8.0 Print Problem
Date: 23 Apr 2007 11:54:13 -0700
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