🚀 go-pugleaf

I am having much the same problem as the OP and Martin.

Currently I am running Reader 9 on a Vista computer. This is a new computer and I was able to save my credit card statement in January. Then after I saved my statement in January, I believe I upgraded Reader at some point, and when I tried to save my February statement it wouldn't work.

I have tried to right click on the document, and there is no "Save As..." option. But like someone else posted, it's just a long gibberish type name in IE address bar.

I also tried printing the document to a file, but that does not work either. It fails to bring up the dialog box asking the usual queations. I can print the document on my printer.

I have spent several sessions with the credit card company website tech support people. Per their suggestions I have uninstalled and reinstalled Reader 9, they also had me delete cookies, change popup blocker settings, add security certificates, etc.

None of that worked, and they tell me it's an Adobe problem.

Like other posters I can save this same statement using my laptop with an earlier version of Reader. In my case Reader 7.

Like Martin posted, and the credit card tech people suggested, I believe this is a Reader 9 problem.

I hope someone has a fix.

Thanks,
Don Sepanski