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Article #7184

Printing causes Reader 8 to terminate without error or printing

#7184
From: Peter_Sinkiwskij
Date: Tue, 27 Feb 2007 17:35
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I have Acrobat 6.06 and had Reader 7.09. Upon going into my Control Panel, I noticed listing for both Reader 7.08 and 7.09. I uninstalled Reader 7.08 and then ran Reader. A new license agreement popped up and then it said I was running version 7.08 even though I uninstalled 7.08. So I uninstalled Reader 7.09 and went to adobe.com to redownload 7.09. When I went to the Reader page, I saw that 8.0 was released so I downloaded that instead and that installed without incident. I ran into the typical upgrade blues when features were renamed and/or relocated making it difficult for me to use the program as I did before but that is usually expected. However, the first time that I printed, the program vanished after a few seconds without any warning or error message. I repeated this attempt several times and restarted my computer a few times as well and even tried to print from within a web Browser (PDF of course) and the result was always the same. Is there some compatibility issue between Reader 8 and Acrobat 6.06? Reader 7 was aware of Acrobat 6 when it installed and even asked which program should be the primary when opening PDF files on a double-click but Reader 8 did not ask. Acrobat 6 continues to print without incident. My computer is running XP Pro SP2. All of my printers are network printer on Ethernet, no local printers are available. Reader 7 printed without incident although there was a definite performance issue when generating the preview and choosing the printer. Perhaps my old PIII-500 1GB RAM 80GB HDD with 20GB data is slowing me down. Any suggestions? Patches?
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From: Peter_Sinkiwskij@adobeforums.com
Newsgroups: adobe.reader
Subject: Printing causes Reader 8 to terminate without error or printing
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Date: Tue, 27 Feb 2007 09:35:39 -0800
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