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Article #7307

Re: Adobe Reader 8.0 fails to start

#7307
From: Mark_Walther
Date: Tue, 27 Feb 2007 04:24
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My 2 year old Dell computer is prompting me to load Adobe reader 8 on my PC with my newly loaded Explorer 7. I have attempted to do this several times, but in the end it offers me the choice uninstall or repair Adobe 8. It never offers to install it. I click repair and it tells me Reader 8 installed successfully. My Programs show I have Acrobat 5. Which means I have not updated to 6 or 7 either, even though I am sure I have been prompted to and followed through. No sign of 8. I don't see a solution to this problem offered on the Adobe site and no way to tell them. After reading this thread, I see I have company and I am not entering my registry either. I guess I will limp along with Adobe 5 until Acrobat comes out with a fix. I can't believe that I am the only one with this experience with my Dell computer and its Dell support. I haven't done anything to my computer knowingly. Does Adobe read these forums? Will they pick up on this problem and provide a solution? We will see.
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From: Mark_Walther@adobeforums.com
Newsgroups: adobe.reader
Subject: Re: Adobe Reader 8.0 fails to start
Message-ID: <3bc3027b.32@webcrossing.la2eafNXanI>
Date: Mon, 26 Feb 2007 20:24:53 -0800
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