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Article #7395

When Adobe's Advice on Error 1714 Does NOT Work...

#7395
From: Church
Date: Fri, 23 Feb 2007 03:29
21 lines
1397 bytes
So, none of the Adobe fix-its do squat. Let's run through them, shall we?

Solution 1 - Browse for the .msi file.

There is none left, including the cache. They were deleted off when a previous version was uninstalled. There's nothing left zippo.

Solution 2 - Uninstall the Previous Version

I did. It's no longer listed under Add/Remove Programs. So I cannot uninstall it twice.

Solution 3 - Repair it with the cached files

They are deleted. No mas. See Solution 1

Solution 4 - Use Microsoft Clean Up Utility

I have. No previous copies of Adobe Reader are even shown in the list, for me to then remove!

So what do you do? I've gone back to Adobe 6, 7, and 8 to try - and each copy locks up saying it cannot remove the old version (why? because there is no old version.)

Is there an actual working solution to this, Adobe?
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From: Church@adobeforums.com
Newsgroups: adobe.reader
Subject: When Adobe's Advice on Error 1714 Does NOT Work...
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Date: Thu, 22 Feb 2007 19:29:52 -0800
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