Re: Reader 9.0 AcroRd32.exe caused Microsoft Visual C++ Runtime Library error

Article View: adobe.reader

Article #74

#74

From: Luke_Murphy82
Date: Thu, 26 Mar 2009 20:21

20 lines
1694 bytes

Hey everyone, there is a posted solution on adobe's website that finally fixes this annoyance! I am pleased to give this info for all of you that were experiencing this with redirection/roaming profiles! =)

 <http://kb.adobe.com/selfservice/viewContent.do?externalId=kb404597&sliceId=2>

Enjoy!

Issue

When you start Adobe Acrobat 9 (Standard, Pro, Pro Extended) or Adobe Reader 9, a runtime error occurs:

"Microsoft Visual C++ Debug Library
Runtime Error!
Program: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
The application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information. "
Reason

The affected user has a redirected Application Data folder and as a result the network path containing the Application Data uses a UNC path that begins with \\. This UNC path causes Acrobat 9.0 or Adobe Reader 9.0 to incorrectly parse the Application Data path and give the error message.
Solution

Please update Acrobat and/or Reader to Adobe Acrobat 9.1 or Adobe Reader 9.1.

Technical Details

Message-ID: <59b5c482.114@webcrossing.la2eafNXanI>

Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!newshub.sdsu.edu!webcrossing

References: <59b5c482.-1@webcrossing.la2eafNXanI>

Show Full Headers

Complete Article Headers

X-Google-Thread: 10273d,b29bacb6ee47c4d5
X-Google-Attributes: gid10273d,domainid0,public,usenet
X-Google-Language: ENGLISH,ASCII-7-bit
From: Luke_Murphy82@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!newshub.sdsu.edu!webcrossing
Newsgroups: adobe.reader
Subject: Re: Reader 9.0 AcroRd32.exe caused Microsoft
 Visual C++ Runtime Library error
Message-ID: <59b5c482.114@webcrossing.la2eafNXanI>
Date: Thu, 26 Mar 2009 13:21:09 -0700
References: <59b5c482.-1@webcrossing.la2eafNXanI>
Lines: 31
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit

Reply to Parent Message