🚀 go-pugleaf

Hi Serena,

The problem you are describing is a known documented issue:

 <http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=331832>

Workaround:

1. Close Outlook application (if, running).
2. Delete the following files from your system:
a) "Outcmd.dat" - Found at "C:\Documents and Settings\<user_name>\Application Data\Microsoft\Outlook".
b) "Frmache.dat" - Found at "C:\Documents and Settings\vgrover\Local Settings\Application Data\Microsoft\Outlook"
c) "Extend.dat" - Found at "C:\Documents and Settings\vgrover\Local Settings\Application Data\Microsoft\Outlook"
3.Re-launch Outlook.

Now you should observe multiple "Adobe PDF" menu items gone.

Solution: Upgrade to Acrobat 8.0 wherein this problem has been fixed.

Let me know, if this information helped you in resolving this issue.

Thanks,
- Vishal.